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Summary of common problems

2020-08-29

1. Q: Is your battery capacity sufficient?
    A: All our batteries are full capacity, absolutely not like some virtual standard batteries on the market.


 2. Q: What is the minimum order quantity?
     A: The minimum order is 20 groups.


3. Q: Do you accept custom processing?

    A: We accept custom processing, and we will produce according to your specifications.


4. Q: What brand of batteries do you use?
    A: The batteries we use include 18650 domestic A product batteries, LG, Samsung, Panasonic, Sanyo and other imported batteries, and 26650 32650 lithium iron phosphate batteries.


5. Q: How long is the delivery time?
    A: The samples will be sent out within 7 working days after the order is placed. The batch time depends on the specific quantity.


6. Q: How long is the warranty?

    A: Different batteries have different times. (1-2 years)


7. Q: What certifications do you have?
    A: We have CE, MSDS, ISO9001, etc.


8. Q: How to pay?
    A: Please contact our customer service to provide specific payment information.